Privacy Policy
The short version. Hope keeps everything on your phone. We do not collect, transmit, store, sell, or share any of your information. There are no accounts, no analytics, no trackers, and no advertising. We — the people who make Hope — never see your data.
Hope (“Hope: A Journey to Recovery”) is published by Wycliffe Partners Limited, a company registered in England & Wales, registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom (“we”, “us”). For any privacy question, contact us at support@hoperecovery.app.
So the app can be useful to you, it saves the following locally on your device only:
This information stays in the app's private storage on your phone. It is not sent to us or to anyone else.
Nothing. Hope has no servers that receive your information. We do not use analytics or crash-reporting SDKs, advertising networks, or third-party trackers. We do not build a profile of you, and we never sell or share data — because we never have it.
When you tap to call someone or open a meeting or helpline, your phone makes that call or opens that link using its normal apps. We are not part of that connection and do not log it.
Hope is intended for adults (17+) and is not directed at children. We do not knowingly collect information from anyone — including children — because we do not collect information at all.
Because your data lives only on your device, you are in full control of it. You can clear it by deleting your entries in the app, or remove everything at once by deleting the app from your phone. There is no account for us to close and nothing for us to delete on our side.
Your information is held in your device's protected app storage, and you can add an optional passcode or biometric lock within Hope. Keeping your phone's own lock and software up to date is the best protection for everything on it.
Hope is a wellness companion, not a medical device, and does not provide medical or crisis services. If you are in danger or crisis, contact a local emergency number or a helpline, or reach a real person you trust.
If a future version of Hope ever introduces optional accounts or encrypted cloud backup, we will update this policy before that feature is available, clearly explain what changes, and treat any such information as sensitive health data under UK GDPR. We will post the new policy here with a new date.
Questions about privacy: support@hoperecovery.app
Wycliffe Partners Limited, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.